All of the Above Handyman Solutions, LLC

All of the Above Handyman Services, LLC Privacy Policy

Introduction

This Privacy Policy outlines the practices of All of the Above Handyman Solutions, LLC (“we,” “our,” or “the Company”) with respect to the collection, use, and protection of information obtained from users who access our website at www.aotahs.com

(“the Site”) or otherwise share personal information with us (collectively, “Users”).

Grounds for data collection

Processing of Personal Information

“Personal Information” means any information that may reasonably be used to identify you. We process your Personal Information based on the following legal grounds:

Contractual Necessity – to perform our obligations under an agreement with you and to provide you with our services.

Legitimate Interests – to protect our rights, improve our services, enhance user experience, and maintain the security of our platform.

Legal and Regulatory Compliance – to comply with applicable laws, regulations, and financial obligations.

By using the Site, you consent to the collection, storage, use, disclosure, and other processing of your Personal Information in accordance with this Privacy Policy.

We encourage you to read this Privacy Policy carefully so that you can make informed decisions about how your information is handled.

What information we collect?

We collect two types of information from Users:

1. Non-Personal Information

This is un-identified and non-identifiable information that may be made available or gathered automatically through your use of the Site. We are not able to determine the identity of the User from this information.

Non-Personal Information may include:

Technical Data: Information transmitted by your device such as browser type, operating system, language preferences, access times, and device type.

Usage Data: Aggregated information on your activity on the Site, including pages viewed, browsing patterns, clicks, and actions taken.

This information is used to enhance the functionality of the Site, improve performance, and provide a better user experience.

2. Personal Information

This is individually identifiable information, namely information that identifies an individual or can, with reasonable effort, be used to identify an individual.

Personal Information we may collect includes:

Device Information: Geolocation data, IP address, unique device identifiers (such as MAC address or UUID), and other information related to your activity on the Site.

Registration Information: When you register on our Site, you may be asked to provide details such as your full name, email address, phone number, physical address, and other relevant information necessary to provide our services.

Contact Information: Information you provide when you contact us directly (e.g., via email, phone, or contact forms), including your name, email address, and any other details you choose to share.

Service Information: If you request a quote or book a handyman service, we may collect details about the requested job, property location, and payment-related details (though sensitive payment data is handled by secure third-party processors).

How do we receive information about you?

We receive your Personal Information from various sources:

When you voluntarily provide us your personal details in order to register on our Site;
When you use or access our Site in connection with your use of our services;
From third party providers, services and public registers (for example, traffic analytics vendors).

What information we collect?

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information we collect for the following purposes:

Communicating with you – sending you notices regarding our services, providing you with technical information, and responding to any customer service issue you may have.

Updates and notifications – keeping you informed of our latest updates, services, and policy changes.

Advertisements – serving you with advertisements when you use our Site (see more under “Advertisements”).

Marketing – promoting our websites, products, and services (see more under “Marketing”).

Analytics and improvement – conducting statistical, research, and analytical purposes intended to improve the Site, our services, and user experience.

Personalization – tailoring content, features, and services to provide you with a more personalized experience.

In addition to the uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies, and subcontractors.

Sharing with Trusted Third Parties

We may share Personal Information with our trusted third-party providers, who may be located in different jurisdictions across the world, for purposes such as:

Hosting and operating our Site.

Providing you with our services, including a personalized display of our Site.

Storing, processing, and securing such information on our behalf.

Serving you with advertisements, evaluating the success of advertising campaigns, and helping us retarget users.

Providing you with marketing offers and promotional materials related to our Site and services.

Performing research, technical diagnostics, troubleshooting, or analytics.

Supporting payment processing, order fulfillment, and customer relationship management.

Legal Disclosures

We may also disclose information if we have good faith to believe that such disclosure is helpful or reasonably necessary to:

Comply with any applicable law, regulation, legal process, or governmental request.

Enforce our policies (including our Agreement), including investigations of potential violations.

Investigate, detect, prevent, or take action regarding illegal activities, suspected fraud, or security issues.

Establish or exercise our rights or defend against legal claims.

Prevent harm to the rights, property, or safety of us, our users, yourself, or any third party.

Collaborate with law enforcement agencies and/or enforce intellectual property or other legal rights.

User Rights

You may request to:

Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information.

Receive a copy of personal information you directly volunteer to us in a structured, commonly used, and machine-readable format.

Request rectification of your personal information that is in our control.

Request erasure of your personal information.

Object to the processing of personal information by us.

Request to restrict processing of your personal information by us.

Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (DPO):

Christopher M. Lutzyk

Email: christopher.lutzyk@aotahs.com

Phone: (407) 952-9825

Address: 2991 Gibraltar Blvd, New Smyrna Beach, FL 32168, United States

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy.

How do we safeguard your information?

We take great care in implementing and maintaining the security of the Site and your information. We employ industry-standard procedures and policies, including the use of encryption, firewalls, secure servers, and access controls, to ensure the safety of the information we collect and retain. These measures are designed to protect against unauthorized access, disclosure, alteration, or destruction of your data.

We also require any third-party service providers or partners who process your information on our behalf to comply with similar security requirements, consistent with this Privacy Policy.

Although we take reasonable steps to safeguard your information, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied, or otherwise, that we will prevent such access.

Transfer of data outside the EEA

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

We may use third-party advertising technology to serve advertisements when you access the Site. This technology uses information about your use of the Services to deliver relevant advertisements to you (for example, by placing third-party cookies on your web browser).

Opt-Out Options

You may opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA).

To learn more about this practice by NAI members and to make choices about how your information is used, please visit: http://optout.networkadvertising.org/#!/

To learn more about the DAA and to opt out of third-party ad networks operated by its members, please visit: http://optout.aboutads.info/#!/

Please note that opting out does not mean you will no longer see advertisements—it means the ads you see will not be tailored to your interests based on your browsing activity.

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists.

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Corporate transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors.

If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at christopher.lutzyk@aotahs.com

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at christopher.lutzyk@aotahs.com

Company Information:

All of the Above Handyman Solutions, LLC

2991 Gibraltar Blvd

New Smyrna Beach, FL 32168

United States

Phone: (407) 952-9825

Last Modified: September 3, 2025